- bags & luggage
- small leather goods
- hats and gloves
- necklaces and bracelets
You can return Full-Price Merchandise within 14 days of the date on your invoice to receive the full amount back on your original tender. Please include the original invoice with your return merchandise. If you return your order and the original invoice after 14 days, you will be credited the current selling price. Just make sure you return the item unused with all original tags, labels and packaging (e.g., spare buttons) in tact. Worn, washed, damaged, or tagless items will not be accepted for return. Unfortunately, we cannot accept Full-Price Merchandise after 14 days from the original ship date.
We will credit the original tender for Sale-Price Merchandise and the original invoice returned within 14 days of the date on your invoice. After 14 days, the Sale-Price Merchandise will not be eligible for return or credit. Return items must be in new, unworn condition, with original tags attached. Worn, washed, damaged, or tagless items will not be accepted for return.
Final Sale Merchandise (items marked 60% off or greater) is not eligible for return or credit under any circumstances.
Unfortunately, under no circumstances can we accept returns for any merchandise that could be classified as "Swimwear." We hope you understand why.
Please allow 3-5 business days from the time we receive your items to process your return or exchange. Returns and exchanges must follow the guidelines stated above.
Upon placing an order, we will process and ship your order within 24 hours. When a domestic order is shipped, you will receive a tracking number. Should you not receive a tracking number within 24 hours, please contact us and we will provide one for you. Orders placed after 3pm EST on Friday or over the weekend will be processed and shipped the following business day.
Requests for price adjustments will be honored if the merchandise in question was (1) purchased at full price and (2) marked down within 7 days of your purchase. Price adjustments will not be made on any sale price item.